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From the team
Things we've learned, decisions we've made, and what we're building next.
How we build
Most marketplaces have a fake review problem. Some platforms have estimated 40% of their reviews are fake. Here's what we do differently — and why it means fewer reviews, but reviews you can trust.
George Bianchi
May 5, 2026 · 6 min
How we build
We say it on every page. But what does merit-based ranking actually look like under the hood? The six signals that determine where you appear in search — and the things that don't matter, no matter how much we get asked.
George Bianchi
Apr 28, 2026 · 5 min
What we shipped
A small feature we shipped last week that we love. Now when a customer books, they see a personal note from the provider in their confirmation email. Here's how we thought about it.
George Bianchi
Apr 21, 2026 · 3 min
Milestones
We crossed 100 active providers this week. Some thoughts on what that milestone means, the kind of businesses we're seeing join, and where we're headed next.
George Bianchi
Apr 14, 2026 · 4 min
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